Shipping policy

🚚 Shipping Policy

Processing Time

All orders are processed within 1–3 business days.


Shipping Time

We offer standard international shipping:

  • United States / Europe: 7–12 business days
  • Other regions: 7–15 business days

Tracking information will be provided via email once your order has shipped.


Order Fulfillment

All orders are carefully prepared and shipped through our global warehouse network to ensure quality and efficiency.


Address Accuracy

Please make sure your shipping address is correct before placing your order.
We are not responsible for delays or lost packages due to incorrect addresses.


Customs & Duties

For most countries, no additional customs fees are required.
However, delays may occur due to customs inspections or public holidays.


Lost or Damaged Orders

If your item arrives damaged or is lost in transit, please contact us within 48 hours at:

📧 exclusive@luckcryst.com

Include your order number and photos (if applicable).
We will assist you with a replacement or refund if eligible.


Notes

  • Slight delays may occur during peak seasons
  • For urgent requests, please contact us before placing your order